I am fiercely loyal. Not just to relationships, but to brands, companies, and even cars! If it works, I usually see no need for change.
When things go sour, I have no problem moving on. As long as it works, I am on board with it and see no need to make a radical turn. Once things go very wrong, I am gone!
I even rent my vehicles from the same location time after time. If I get great customer service, I will keep coming back. If not, I will avoid it like a plague. Today was one of those days. Our rental car company decided to try to blame us for previous damage that was pointed out before our trip. The admittedly new employee "forgot" to record it and denied any knowledge of it. I told them that I was a faithful customer at that location for years and expected them to be honest in their dealings. They let me know that they were still filing a damage report.
I realized that I have to be willing to explore new options and not assume that the loyalty given is what will be received in return. I am fully insured and refuse to let conflict steal my joy. I simply cancelled my future rental, alerted the insurance company, and made a different reservation with a new rental company. I then discovered that the rates for the new company are much cheaper! Moving on does not have to be so difficult. How we handle it makes all the difference. Instead of searching for savings, I relished the comfort of the familiar. Today, I realized the fault of being faithful without re-visiting my options. Cheers to greater savings and new solutions!